When Should a Leader Apologize – and When Not? (Harvard Business Review) by Unknow


When Should a Leader Apologize - and When Not? (Harvard Business Review) by Unknow

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When corporate leaders or the organizations they represent mess up, they face the difficult decision of whether to apologize publicly. A public apology is a risky move. Its highly political, and every word matters. Refusal to apologize can be smart, or... read more ...











 
 
 
 
 
 



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